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FAQs

Choosing a hosting solution can be difficult. Asking the right questions can help make your selection process easier.

I found a hosting offer that was very inexpensive. How can I turn it down?

Buyer Beware! Our advice is not to chose a host by price alone. You need reliable service from a company that cares about its customers and services. If the offer looks too good to be true, it may indicate that upgrades to their network systems is lacking or support may be nonexistent when that unexpected problem comes along. Servers may also be overloaded with too many customers, which will compromise speed, reliability, and possibly security.

GoTime Hosting provides very affordable prices and we know that a product is only as good as its customer service. We care about our clients and strive to provide quality services and promote a beneficial relationship with each customer. Our networks are carefully monitored for load balancing to maintain optimum performance. We do not overload our servers. System upgrades are implemented often and customers are kept informed to avoid unplanned interruption of service.

Do I have sign a contract for a fixed length of time?

Some Hosting providers require that you sign up and pay for contracted services up front. When prepaying services for a year or two, not only are your initial costs high, but if you encounter problems, you are locked into using this service or risk losing your investment.

GoTime Hosting requires no fixed-length contracts. You may pay on a monthly basis or determine a less frequent payment plan.

Costs to set up an account

What are the costs to set up an account?

Setup fees vary greatly in the industry and can be very costly. Be sure to consider these fees as well as the setup costs for additional features when shopping for a hosting service.

GoTime Hosting offers free account setup and each package comes with a large number of features included. There are many addon scripts that can be installed by you directly from your Control Panel. These scripts are automatically installed and configured with the click of a button.

Some of the scripts included are a guest book, counters, clocks, Entropy Search and banner programs, and more. Additionally, these programs can be installed using the Fantastico program script installer:
InvisionBoard: a Web bulletin board system.
PHP-Nuke: an advanced content management system.
osCommerce: a full-featured and flexible shopping cart system.

If you require specialized script installation, an additional fee will be charged for the services of a technician.

Other than disk space and bandwidth, what basic features should I look for?

Note that some commercial hosts do not allow you to install CGI scripts without their approval. This is not desirable since it means that you have to wait for them before you can implement a feature on your site.

Some of the basic features you should look for are FTP, CGI, CGI-BIN access, PHP, POP3 email accounts, site statistics generators, and site management software such as Control Panel to start. If you are paying for a site, you really should make sure you have all of these. You may also need database support and FrontPage Extensions if you are using the program components.

GoTime hosting provides all of these features standard in every package.

I don't know anything about having my own site. How will I know what to do?

GoTime Hosting will help you through the process of setting up your domain if you need assistance. You manage your site through an easy-to-use Control Panel.

First take a look at our video tutorials that explain how to use the CPanel features. If you have additional questions, submit a support ticket request and we will be happy to provide assistance. Click the button below to view the tutorials.

CPanel

View CPanel Learning Series